How to Analyse Surveys Better with AI?
Artificial intelligence helps group responses, identify emotions and produce clear summaries of feedback. The result is faster analysis, deeper understanding and truly data-driven decisions.
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NPS, CSAT, CES? Choosing the Right Metrics for Customer Experience
Great customer experiences start with smart measurement – are you focusing on the right metrics?
Four Key Reasons to Measure Customer Experience
Why is measuring customer experience important, and how does it benefit your organisation?
Employee survey – the key to an engaged work community
Identify the main and most important key factors affecting employee satisfaction.
Robert Brors has been appointed Acting CEO
Webropol Expands Nordic Presence with Another Business Acquisition
Webropol has further strengthened its position in the Nordic market by acquiring the business of Swedish company Alstra.
What is a good response rate for a survey?
Surveys are a great way to gain insight from users of products or services. But what is a good response rate for a customer survey?
Webropol AI Text Analysis. A revolution for HR
Webropol AI Text Analysis has created new opportunities to conduct employee surveys and provide insights that were previously unimaginable.
Strategic HR management with employee data
How do you use employee data to create a work environment where everyone feels valued and engaged?
What factors promote psychological safety?
Psychological safety in the workplace has become a crucial factor affecting employee well-being.
Engaged employees and a positive company culture go hand in hand
How do company culture and employee engagement interact to create a positive and productive workplace?
Taking a Vacation is the Cornerstone of Workplace Wellbeing: Forget Work and Give Yourself Time to Recharge
Why are vacations so important for workplace wellbeing?