webropol for survey & reporting
Webropol Survey & Reporting – your GDPR-compliant partner
Say goodbye to juggling multiple tools. Webropol’s comprehensive platform combines survey creation, reporting, analytics, and event management, streamlining your processes and saving valuable time.
We provide European, GDPR-compliant solutions to unlock customer and employee insights empowering you to lead with information.
WHY CHOOSE WEBROPOL
What makes Webropol online surveys and feedback collection unique
We believe that data is only as valuable as the actions it inspires. Webropol empowers your organisation to listen, understand, and take proactive steps based on real-time data, ensuring continuous improvement and growth.
Easy multichannel data collection
Reach your audience through various channels, including web-links, email, SMS, QR-codes and feedback tablet stands, ensuring maximum participation and data coverage.
Smart analysis & actionable insights
Capture and analyse customer and employee feedback effortlessly, providing you with actionable insights that drive meaningful improvements in your business.
Effective real-time reporting
Always up-to-date dashboards available to your whole organisation with one click in our BI View, empowering you to monitor trends, identify patterns, and track the impact of your initiatives instantly. Combine data from different sources to see how your EX impacts CX and sales performance.
Why choose Webropol as your feedback service provider?
Your business is unique, and so are your requirements. Webropol offers a single platform with extensive flexibility. With Webropol modules, you can further enhance functionality to create the perfect solution for your needs, whether in customer experience (CX), employee experience (EX), events, case management, 360 assessments or more. With over 20 years of experience, Webropol is a trusted partner in helping organisations succeed through powerful, actionable insights.
- European parter with over 70,000 Webropol-users
- Cost-effective solution for organisations of all sizes, across both public and private sectors
- All-in-one platform with advanced features
- User-friendly Interface designed for ease of use
- Secure and GDPR compliant with ISO27001 certified EU/ETA based servers
- Online surveys with WCAG 2.1, AA level accessibility
- Easy API integrations for automated feedback collection
- Local expert support, from technical support to research services and training
Survey and Reporting tool designed for your success
Webropol platform receives a survey response more often than every other heartbeat. Real-time data gives you the edge to respond promptly and address issues as they arise.
Webropol has made survey creation and data analysis easy and flexible for you to capture and share valuable insights across your organisation.
Get started quickly with ready-made survey templates and data dashboards.
Fully customisable surveys with multiple question types and support for 56 languages.
Smart reports with automated removal of personal data and alerts to drive instant actions.
BI View Access, share, and harness key insights with online dashboards, enabling your organisation to lead with real-time knowledge.
webropol modules
Webropol Survey & Reporting, the most versatile solution on the market
BI VIEW
Access, share, and harness key insights with online dashboards, enabling your organisation to lead with real-time knowledge.
ELEVATE EXPERIENCE MANAGEMENT
Unlock next level Experience Management with Webropol S&R platform
Customer Experience
Gain a competitive advantage by understanding your customers with Webropol CX Solution.
Employee Experience
Enhance your organisation, foster culture, and elevate employee experience.
Events Management
Create successful events from Invites to Insights. Plan, execute and manage professional events easily.
Research and Insights
Explore new markets, refine products, measure your brand perception and more.
Frequently Asked Questions about survey tools
An online survey tool is a digital application used to create, distribute and analyse surveys. It is widely used to collect customer feedback, conduct market research, measure employee experience and support data-driven decision making across organisations.
Webropol is a trusted and widely recognised Finnish survey tool used by tens of thousands of users. Its user-friendly and cost-effective survey software enables multi-channel data collection and helps organisations improve operations and management through data. Webropol also offers advanced AI-assisted analytics, reports and dashboards that transform survey results into actionable insights and development plans.
A good survey questionnaire is clear, well targeted and designed to collect both qualitative and quantitative data. It typically includes experience and loyalty metrics alongside open-ended questions to capture deeper insights.
A survey should not be too long, but it must gather enough relevant information to support organisational goals. Ready-made survey templates within a professional online survey tool help simplify and improve questionnaire design.
Learn more in our guide: Creating Better Online Surveys.
Webropol is one of the most versatile survey tools and reporting solutions available. Its modular structure allows it to scale from small organisations to large enterprises.
The Webropol survey software can be expanded step by step into a comprehensive solution for measuring customer and employee experience. In addition, Webropol:
- Operates on ISO 27001-certified server infrastructure
- Fully complies with GDPR requirements
- Meets WCAG 2.1 AA accessibility standards
Real-time reporting and KPI dashboards enable organisations to make fast, informed decisions based on reliable insights. An effective online survey tool transforms data into actionable knowledge, supporting continuous improvement.
Learn how data-driven information leadership turns insights into action.
With flexible survey distribution, you can reach your audience across multiple channels. Webropol supports a wide range of feedback collection methods, including:
- Email survey links
- SMS links (including two-way SMS)
- Web, intranet, extranet and chat links
- Verbal feedback collection
- Paper surveys
- Pop-up and iFrame surveys
- QR codes
This makes Webropol a powerful survey tool for truly multi-channel data collection.
Yes. With the right provider, an online survey tool can be integrated with CRM or HR systems. Webropol’s survey software integrates with CRM, HRM, ERP and financial management systems, enabling automated data collection, enrichment and reporting.
Yes. Webropol enables fully anonymous surveys and feedback collection when required. Respondents can complete surveys anonymously across all channels, including email and SMS.
Personal data can also be automatically anonymised from open-text responses using AI, making Webropol a secure and compliant online survey tool for sensitive feedback collection.
Yes. Webropol’s survey software is built with a high level of data security and data protection:
- Security logs and TLS 1.2 / 1.3 encrypted data transmission
- GDPR-compliant data processing within the EU
- Redundant ISO 27001-certified server environment located in Finland
- Security clearance compliant with Finland’s national Katakri TL III security criteria
- TDE-encrypted database encryption
Read more
Guide: Creating better online surveys
A well-designed and properly conducted survey provides valuable insights, helps you better understand your audience, and supports informed decision making. Our guide offers practical advice on how to design and run effective surveys.
Blog: How to analyse surveys better with AI?
Artificial intelligence helps group responses, identify sentiment and generate clear summaries of feedback, enabling faster analysis and more informed, data-driven decisions.
Blog: What is a good response rate for a survey?
Surveys are a valuable way to gain insight from users. This article explores what a good response rate looks like and provides practical tips on how to improve it.