What is a good response rate for a survey?
Surveys are a great way to gain insight from users of products or services. But what is a good response rate for a customer survey?
Webropol articles
Surveys are a great way to gain insight from users of products or services. But what is a good response rate for a customer survey?
Webropol AI Text Analysis has created new opportunities to conduct employee surveys and provide insights that were previously unimaginable.
How do you use employee data to create a work environment where everyone feels valued and engaged?
Psychological safety in the workplace has become a crucial factor affecting employee well-being.
How do company culture and employee engagement interact to create a positive and productive workplace?
Why are vacations so important for workplace wellbeing?
With advances in artificial intelligence (AI) and sentiment analysis, it has become possible to analyse large quantities of text in a more efficient and insightful way.
When the organisation is psychologically safe, doors open for innovation, collaboration and high-performance results.
How can you effectively improve your customer experience?
Webropol, a leading provider of employee and customer experience management services, has acquired the business Happy at Work.
Experience Management (XM) is a process of managing and improving the relationship an organisation has with its employees, customers and other stakeholders.
How can systematic and holistic development of customer experience change a company’s direction and offer numerous benefits?