Webropol

Social media health tracker app privacy policy

Last Updated: 14th of November, 2025
Effective Date: 14th of November, 2025

1. Introduction  

This privacy statement describes how Webropol (“the organization”) processes personal data, as required under the EU General Data Protection Regulation and other personal data legislation. 

This statement applies to users of the Webropol Social Media Health Tracker app. Cannot be used without a valid license to use Webropol Survey & Reporting software. 

This Application integrates with Facebook, Twitter (X), YouTube, and LinkedIn (“Social Media Platforms”) and is subject to their respective platform policies and terms of service. 

2. User Data and Privacy 

    2.1 Data Collection

    We collect and process the following types of data:

    2.2 Data Usage 

    User data will be used solely for: 

    2.3 Data Protection 

    Personal data in electronic form is secured with commonly accepted and reasonable technical measures, such as firewalls and passwords. Any non-electronic materials containing personal data in the register are stored in a locked facility with no access provided to non-authorised persons.  

    Only assigned Webropol customer support, tech staff and research services personnel have access to personal data. All such assigned persons have signed a valid and binding non-disclosure agreement and have their own personal ID and password. Users may not disclose any information under the non-disclosure agreement.  

    In addition to Webropol, specific Webropol’s contractors may also perform processing activities on behalf of the data controller. These contractors are required to comply with the same requirements as Webropol. 

    2.4 Data Retention and erasure: Time periods 

    Following the end of the customer relationship, backups of all client environment data (including user information) are kept for 1 month. After this, the data is erased. When the client erases an individual user or survey from the system, the deleted data is stored in a backup for 1 month.  

    For the purposes of the Webropol’s legitimate interests (e.g. prospecting and marketing), client information can be kept after the end of customer relationship. Deletion of the client data may also differ from the above-mentioned user data deletion. 

    Webropol will always erase personal data immediately upon client request if technically possible within a reasonable time. 

    2.5 Third-Party Sharing 

    We do not sell, rent, or share user data with third parties except: 

    2.6 Transfer of data to third countries 

    Webropol does not under any circumstance transfer or process personal data outside the EU or the EEA. 

    3. User Rights and Choices 

    3.1 Data Access Requests 

    According to the EU’s General Data Protection regulation, the data subject has the right to review data stored in the register and to request incorrect data to be rectified and/or erased. The data subject may at any time refuse the use of his or her personal data for marketing purposes. If the data subject no longer wishes his or her data to be processed, he or she has the right to request all data to be erased.  

    Any data-related requests must be sent in writing by e-mail or by post to Webropol Oy. 

    Webropol Oy,
    Huovitie 3
    00400 Helsinki, Finland
    Helpdesk:  

    3.2 Account Disconnection 

    Users may disconnect their social media accounts at any time through the application. 

    4. Updates to Privacy Policy 

    We reserve the right to modify these Privacy Policy at any time. Changes will be effective: 

    5. Contact Information 

    Data controller :
    Webropol Oy 
    VAT-ID: FI-17739602 
    Huovitie 3
    00400 Helsinki, Finland 
    +358 20 155 2160 
     

    Contact for questions related to the register:
    Webropol Oy
    Huovitie 3
    00400 Helsinki, Finland