Psychological safety: the key to high-performing teams
When the organisation is psychologically safe, doors open for innovation, collaboration and high-performance results.
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How can you effectively improve your customer experience?
Webropol continues its strong growth in the Nordic countries by acquiring the business of Happy at Work
Webropol, a leading provider of employee and customer experience management services, has acquired the business Happy at Work.
New Year, New Experiences – how XM can launch you into closer relationships
Experience Management (XM) is a process of managing and improving the relationship an organisation has with its employees, customers and other stakeholders.
Why Investing in Customer Experience is Worth Every Penny?
How can systematic and holistic development of customer experience change a company’s direction and offer numerous benefits?
A guide for “staycation providers” – How to avoid one-star reviews by using customer research methods
National Employee Appreciation Day 2022: Some tips to help make employees feel recognised and appreciated
Blue Monday: Our top tips for dealing with stress at work
Whistleblower Directive – Why implementing safe anonymous reporting channels is still important for UK businesses.
Webropol Whistleblower Channel: An anonymous reporting channel for suspected wrongdoing or misconduct
If your survey tool uses Privacy Shield, ARE YOU SURE it’s really GDPR compliant?
